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I joined family fitness in 2012. Representative at the portage family fitness center got the documented signed by me without mentioning the 3 year contract. After 1.5 year I moved back to India. I returned US in 2016 and connected with family fitness to join the...
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2.3
#1101678
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I signed up and paid for 3 years in cash at the family fitness in Norton shores. I verified there would be no further charges. 4 visits in i was being itmitated and could not do it due to the anxiety it caused. I went and spoke with the lady in the office she said she...
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#1075868
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Got a month to month for my 2 kids for christmas 2015, didnt sign or receive a contract , told my signature was for the debit of the cost , that i could cancel anytime. IN JAN 2016 i was charged a gym enhancement fee , called and was told they would credit it back but...
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1.0
#1069937
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Family Fitness Centers - SCAM, SCAM, SCAM

Family Fitness Centers
#1100820
2.5
Details
Won a *** mrmbership & its costing me. Never received contract. Charged for personal training sessions & I've been medically restricted since 6/5 until further notice.
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Family Fitness Centers - Salesman Lies and They Threaten Your Credit

Family Fitness Centers
#1058797
1.0
Details
SCAM SCAM SCAM Don't Waste Your Money. STAY AWAY FROM FAMILY FITNESS. We told them to cancel our membership on 3 separate occasions. We're told we have to contact their corporate offices to exit the membership. SCAM SCAM SCAM
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Family Fitness Centers Hot Tub Facility Review

Family Fitness Centers
#972566
1.7
Details
very poorly management, they lie to u. hot tub broke over 6 months ago, they tell u it is being repair. when i first dign up, i didn't know what i was getting.
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Short Review on December 06, 2016

Family Fitness Centers
#967999
When I sing up they tell me wasn't contact or cancelation fees and now i move to state off ilinois they said i have to paid $135 for cancelation fees they are piece garbage
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The lady that signed me up said that I can cancel at anytime with no penalties. She never gave me a copy of the agreement either. They said that its a men and women section. Well that was a lie. The men were working out in what was supposed to be the womens section and...
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1.3
#1056401
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Impossible to communicate with Family Fitness. They wrongly purchased my contract from ForeverFit and have been attempting to charge me. 6 months ago I was told on the phone that they would cancel my account and that I was all set. The other day I got a call from a...
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1.0
#1034313
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Won a 90 day free membership from the Women's Expo. Went to talk to them about it only to find that it really wasn't free as you had to pay for a full membership in order to use any of the facilities. Only put a deposit down on a membership so I could check into their...
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#1031115
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I cancelled a personal trainer session and sent them a email stating I was cancelling it and they sent a email stating could they keep me as a customer. My original email stated I did not use nor do I plan to use their personal trainer...what don't they understand...
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Anonymous
Anonymous

You signed without reading the fine print. Your fault.

Anonymous
Anonymous

How were you able to get out of it, because the same thing is happening to me

1.4
Norton Shores, Michigan
I didn't like
  • Ashley at the corporate office
#1004106
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They need to update and add more equipment in the cardio area. They have only 3 up to date treadmills, one of which is broken. The bikes are really old, the top part of the seat goes bake so far, it's uncomfortable. There is one that I can use, but the seat rocks from...
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#994508
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I have experienced swinders that will sweet talk you into a contract that they will not hesitate to rip you off completely. DO NOT GO TO THIS PIECE OF *** GYM Unless you feel like paying a ridiculous amount of fees, service fees, cancellation fees I NEVER EVEN TOUCHED...
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1.0
#959290
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Cancelled my membership three months ago and now they are calling me saying I have payments over due on an invalid card number. Obviously there's no card on file because the membership HAS BEEN CANCELLED. They told me I would have no cancellation fees, yet now they are...
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1.0
#932731
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